We have set up processes to allow for contactless pick up and drop off of your caravan.  You will need to watch our Operating Instructions Video and read our operating instruction booklet in order to collect one of our caravans.

If you do not feel comfortable with contactless pick up and drop off you can request assistance.  Just select this extra when you go through the booking process.

Please note an additional surcharge of $20 per day applies if you do not have a New Zealand driver’s licence. Your driver’s licence must be supplied at caravan collection.  

Do you need a car to tow your caravan? We have partnerships that bring you exclusive car caravan combo offers.  Please be aware that many hire vehicles do not have tow bars.  See us to get help with hiring your car.

Your caravan comes equipped with

• water tank, waste tank, toilet cartridge, electrical power supply for campground
• all the kitchen utensils. cups, plates, and cooking items and basic cleaning items
• see detailed list

You are insured under out fleet insurance policy.  For insurable incidents under our Group Insurance Policy our current insurance excess for any claim is $3,000.  This can be reduced to $750 for $15 per day.

10% deposit is non refundable
90% refundable up to 60 days prior to pick up date
50% refundable up to 5 days prior to pick up date

We will happily work with you to change booking dates if needed where we can accomodate your change. Seasonal pricing variations may apply.

Your caravan comes equipped with everything you need.  However depending on how you plan to use your caravan there some optional extras available for hire which can make life easier:   These include a wifi modem, awning, additional water tanks , electrical adapters that allow you to connect to a traditional 3 pin power supply, direct water supply, wing mirror extenders and gas bottle refills. You can add them at the time of booking.

The  2 berth caravan requires a vehicle capable of towing 1200 kgs. The 4 and 5 Berth caravans require a vehicle capable of towing 1400 kgs.

Your caravan hire includes unlimited kilometres.  However it is important to note that it is only suitable for hard sealed roads.

Your caravan will come with a hitch lock which must be kept locked at all times.  There is a GPS module inside your caravan so if you become lost we may be able to assist.

Your caravan will be charged for a minimum of 3 days

If you are paying by credit card then you will be charged a 10% deposit if your start date is more than 45 days from the booking date.  the remaining 90% will be due 45 days from the start date.  If the booking date is within 45 days of the start date then the booking will be charged in full.

If you wish to pay bank transfer you will be charged in full at the time of booking irrespective of the start date.

We can arrange for a 3rd party to deliver your caravan to your site.  There is an extra fee for this.  Please contact us to get a quote

Your booking will only allow you to confirm online with payment by credit card.  However if you would like to avoid the credit card fees and pay by bank transfer then make a separate payment by bank transfer immediately following the booking and send us a copy of the payment to info@nz4u2u.com.   We can reverse the credit card transaction including the fees. This can only be done if the booking is paid by bank transfer in FULL and the payment processed to your booking within 24 hours.

The bank details are:-

Account Name:      4U2U Limtied
Account Number:       03 0823 0108338 000

If you choose to make a payment of the 10% deposit by credit card and then wish to pay the balance outstanding at the due date ’45 days  from start date’  by bank transfer , it will be to late to refund the credit card fees.  A refund of credit card fees is only possible if the balance is paid in FULL at the time of booking.

We reserve the right to decline any booking and return the fees paid up to the time the booking is due to start.